Do I need to chill the wine and use a cooler, or is one enough?

It’s best to pre-chill your wine to the ideal temperature, then use a cooler to maintain it. Coolers like Coolenator aren’t meant to replace your fridge, but they keep your wine cold for hours once it's out—so every pour stays perfect.

Can I use a wine cooler during tastings or wine flights?

Yes! A wine cooler is ideal for tastings, especially if you're serving multiple bottles over time. It helps ensure each wine is enjoyed at the right temperature, allowing guests to truly taste the difference between styles or vintages.

Do wine coolers require any special care?

Not at all. Just remove the cooling core after use, let it dry, and place it back in the freezer. Wipe down the outer shell with a damp cloth if needed. Coolenator is designed to be low-maintenance and ready whenever you are.

Shipping

Order Before 12PM (CEST): We aim to dispatch same-day (Monday to Friday) from the Netherlands.

Shipping Times & Costs:

Netherlands, Belgium, Germany:
1-3 days | €5.95 | Free above €40

Europe (EU):
2-5 days | €6.95 | Free above €50

Europe (Non-EU):
2-9 days | €9.95 | Free above €75

United States:
5-15 days | $21.95 | Free above $200

UK & Isle of Man:

5- 15 days | £21.95 | Free above £100

Note: Shipping times are estimates and may vary per country.

PLEASE NOTE: Coolenator is not responsible for any customs charges that may occur. If you are based outside the European Union, please be aware of the new customs charge before purchasing.

If you refuse this charge, you will not be refunded the shipping cost nor the customs charge when we receive the parcel back to us. You will also be responsible for the return of this parcel, please make sure you are aware of the new charges before purchasing.

Shipping FAQ

We send all our orders via the Dutch postal servicePostNL. In the confirmation of the shipment you can see when your package will be delivered and you will receive the tracking code.

Packages will be delivered to you on Monday to Saturday. For international orders it might differ depending on partnering postal company.

Yes! When your order is shipped you will receive an e-mail with a track-and-trace link to follow your order. If you didn't receive an email please check your spam folder.

For more info you can also email us on support@coolenator.com. We will get back to you as soon as possible.

We are sorry to hear that your order has been delayed. Please let us know what your order number is so we can start an investigation with the postal company to find out what happened to your shipment and to hear when they now expect to deliver it.

If you realize that you entered the wrong shipping address after confirming your order, please send us an email immediately with the correct address.

We process and ship orders quickly, so if your order has already been shipped, we'll immediately contact the shipping company to see if we can update the address. We’ll do our best to work with the shipping company to ensure your package reaches you at the correct location.

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